Q: Do you have individual design service for motors? A: Yes, we would like to design motors individually for our customers, but it may need some mould charge and design charge.
Q: Can I have samples for testing first? A: Yes, definitely you can. After confirmed the needed motor specs, we will quote and provide a proforma invoice for samples, once we get the payment, we will get a PASS from our account department to proceed samples accordingly.
Q: How do you make sure motor quality? A: We have our own inspection procedures: for incoming materials, we have signed sample and drawing to make sure qualified incoming materials; for production process, we have tour inspection in the process and final inspection to make sure qualified products before shipping.
Q: What's your lead time? A: Generally speaking, our regular standard product will need 25-30days, a bit longer for customized products. But we are very flexible on the lead time, it will depends on the specific orders
Q: What's your payment term? A: For all our new customers, we will need 40% deposite, 60% paid before shipment.
Q: When will you reply after got my inquiries? A: We will response within 24 hours once get your inquires.